mcp feature, requires client AI access
to be enabled for that client-company relationship, and is limited by the
company client MCP policy to explicit client_ai_* modules. See
Client AI Access for that surface.
Prerequisites
The coach creating or approving the grant must:- have active access to the company
- hold a
ManagerorAdminrole - have access to the MCP settings in the coach dashboard
mcp feature enabled. If the feature is not
enabled, MCP requests fail with COMPANY_MCP_FEATURE_DISABLED.
Enable the MCP feature
MCP must be enabled for the company before grants can be used. Depending on the deployment, this may be controlled by FITsociety support, an internal admin panel, or company feature settings. If you seeCOMPANY_MCP_FEATURE_DISABLED, ask the workspace or FITsociety admin
to enable MCP for the company.
Create a grant
A grant defines what an AI client can access. For a static company MCP API key:- Open the company MCP settings.
- Create a new MCP grant.
- Give the grant a clear name, such as
Claude - read-only client review. - Choose an expiry period.
- Select allowed modules.
- Decide whether write tools should be enabled.
- Save the grant and copy the generated API key once.
Choose modules
Select only the modules the assistant needs. For example:- client lookup:
clients - booking analysis:
clients,bookings,calendar_events - invoice review:
clients,invoices,subscriptions - nutrition check-ins:
clients,nutrition_plans,nutrition_logs
Enable write tools
Keep grants read-only unless the assistant must create or update data. When write access is needed, enable only the specific write tools required for the workflow. For example:create_clientfor onboarding flowscreate_bookingfor booking flowsupdate_attendancefor attendance correctionscreate_client_notefor coach note workflows- nutrition plan/log write tools for meal-plan maintenance
Handle client MCP requests
Client MCP requests are requests to enable client AI access and client MCP policy permissions for one client in one company. They are not company/coach MCP grants, but the companymcp feature must still be enabled.
If a client starts MCP OAuth while client AI access is disabled, FITsociety must
not create a grant or issue tokens. The client portal can show a request-access
action and notify the assigned coach plus company admins. A coach or admin then
reviews the request and enables client AI access from the normal client/company
settings when appropriate.
Use deduplication or rate limits for request notifications so repeated OAuth
attempts do not spam the company.
Revoke access
Revoke a grant when:- a client integration is no longer used
- a credential may have been exposed
- the owning coach leaves the company
- write access was granted temporarily
Check audit logs
Use the MCP audit log to review what the assistant has done. Audit entries show:- which grant was used
- which tool was called
- when it was called
- whether it succeeded or failed
- which argument names were supplied